Navigating the medical system and understanding medical bills can be confusing. That’s why RELX offers expert support to help you understand and resolve medical claims or billing issues.
Your Health Pro can:
- Understand your benefits. Clear up any confusion about your health plan.
- Verify care coverage. Know before you go! Your Health Pro can verify your coverage prior to any medical services.
- Pay less for prescriptions. Get recommendations for lowering the cost of your medications.
- Transfer medical records. Need your medical records transferred? Your Health Pro has you covered.
- Resolve billing errors. Don’t overpay! Your Health Pro can help you avoid paying more than you owe.
- Schedule appointments. Have your appointments scheduled at times most convenient for you.
Contact a Health Pro:
Email: [email protected]
Call: 1.800.513.1667
If you aren’t satisfied with the resolution, contact your insurance carrier to file an appeal. NOTE: RELX does not have any influence on how the insurance carriers determine claim payments.