Once logged on to the RELX Benefits Center at www.relxbenefitscenter.com, look for the “Need Help?” icon to ask Lisa, your virtual assistant, any questions you may have or submit a ticket (click on the Your Help Requests link under Quick Actions). Lisa can also connect you with a web chat representative and other helpful resources. For additional support, you can schedule an appointment with a customer service representative through the RELX Benefits Center. You can also call the RELX Benefits Center at 1.877.734.1938 from 9:00 a.m. to 6:00 p.m. ET, Monday through Friday. Health Pros are also available to assist with tough issues like claims and billing disputes. Questions About Coverage? Start by contacting the insurance carrier directly. They know their coverage rules best. If you enrolled in a Bronze Plus or Silver medical coverage level, check out the HSA User's Guide (PDF) for additional contacts during the year.